We are recipients of God’s grace and love in our lives and we believe it is our privilege to serve our fellow humans as Christ served the people around him. We do our best to recognize the needs of our co-workers, suppliers, customers, and anyone else we come in contact with and help them in any way we possibly can.
We are truly responsible for our actions and outcomes and own everything that takes place in our work environment and our lives in general. We are individually accountable for our results and recognize that in order for things to change we must first change as individuals.
We give ourselves and everything we commit to 100% until we succeed. We are individually committed to the Vision, Mission, Culture and success of Shakespeare Pies, its current and future team, and its customers at all times. We speak highly of Shakespeare Pies to everyone we come in contact with. We are committed to keeping the secret recipes and procedures of Shakespeare Pies in our confidence.
We always speak the truth. We deliver what we promise. We meet the world head-on as upright, honest and sincere business people. We are committed to integrity even if it means we do not maximize the financial reward.
We promote a balanced approach to life, remembering that spiritual, social, physical and family aspects are of equal or greater value then financial and intellectual. We work diligently to complete our tasks in order to provide quality time for other activities.
We speak positively of our fellow team members, our customers and Shakespeare Pies in both public and private. We do not use or listen to sarcasm or gossip. All personal concerns are addressed in private with the person or persons involved. In dealing with upsets we apologize first and then look for a solution. In all of our interactions we seek first to understand, then to be understood.
We embrace creativity and independent thinking. Embracing change and opportunity is what brought us to where we are today and we expect it to carry us into the future. As team members we take individual responsibility for searching out a better way in order to achieve higher levels of production, quality product and customer service.
We always look to a system for a solution. If a challenge arises we look for a system solution before we look for a people correction. We commit to following the systems put in place until a new system is introduced. We regularly discuss system solutions as a team and do not make major or minor changes to systems without consulting the other team members that will be affected by the change.
We, as children of God, have joy in our hearts and we love to express it. We view life as a journey to be enjoyed and we create an atmosphere of fun and happiness so all around us enjoy it as well.
We are consistent in our actions so our clients and team mates can feel comfortable in dealing with us at all times. We are disciplined in our work so our results, growth and success are consistent. We do not allow substitutions or variations that will affect product quality in our recipes or procedures.
We are always grateful for all that we have and the many opportunities that surround us. We are grateful for the privilege of working in a friendly environment and the people around us know it. We consistently catch ourselves and others doing things right. As an expression of our gratitude, we regularly celebrate our achievements and the achievements of our team members.
Good enough isn’t. We always deliver products and services of exceptional quality. We consistently give more than is expected and go the extra mile. We regularly look for ways to give more with less and stay on a path of constant improvement and innovation.